Retailers
City Hive’s all in one ecommerce platform is built to help you make more money.
Distributors
Support and streamline communications and improve sales for their suppliers and on/off-premise buyers.
Suppliers
Maintain brand integrity and grow brand loyalty with tools to manage product data and implement measurable, branded sales and marketing campaigns.
Partners
City Hive
Like what you see? Learn more about what it means to revolutionize commerce.
RETAILERS
Starting at....
$99/month
+ Transaction Fee
Get your store online
Perfect for stores establishing their first digital footprint and accepting orders.
Includes 1,000 contacts
Branded Website: A fully responsive ecommerce site matching your store’s look.
Order Fulfillment: Tools to manage pickup, delivery, and shipping orders.
Payments & Fraud: Integrated payment processing with built-in fraud protection.
Basic Support: Email support.
Recommended
$149/month
Automate and grow
For retailers ready to retain customers, market aggressively, and sync with their POS.
Everything in Standard, plus:Â
Marketing Suite: SMS blasts, Push Notifications, and Automated Emails.Â
Loyalty Program: Digital rewards points and membership tiers.Â
Inventory Control: Staff picks, product collections, and "Online Only" items.Â
Priority Support: Dedicated Account manager and faster response times.
Get Upgrade
$699/month
Scale with precision
High-volume retailers needing dedicated ad management and advanced data.
Everything in Pro, plus:
Managed Ads: We run your Google & Facebook Ad campaignsÂ
Two-Way Sync: Write online orders back to your POS automaticallyÂ
Extended Shelf: Sell special orders and supplier feedsÂ
White-Glove Service: Dedicated Account Manager and priority escalation support.
From essential online ordering to advanced marketing automation, see how our plans stack up.
Features
Standard
Pro (Recommended)
Expert
Best for...
Single-location shopsgetting online
Growing retailers ready to market & engage
YOUR ONLINE STORE
Branded Website
Custom Branded Mobile App
POS Integration & Inventory Sync
Access to 4M+ Product Assets
Smart Search & 21+ Age Gate
Custom Design Tools (CMS)
Delivery, Shipping & In-Store Pickup
REACH YOUR CUSTOMERS
Newsletter Signup & Notifications
Abandoned Cart Notifications
Email Marketing
SMS Marketing
Push Notifications Marketing
Customer Segmentation & Targeting
Automated Marketing Campaigns
Advanced Targeting (Geographic, Behavioral)
DRIVE SALES
Coupons & Sale Pricing
Custom Coupon Codes
Automatic Discounts
Referral Program
Content Marketing (Blogs, Pop Ups, Forms)
Google, Facebook & Instagram Ads
In-Store Signage & Print Materials
BUILD LOYALTY
Wine Club / Subscription Plans
Up to 2
Unlimited
Loyalty & Rewards Program
Points & Cash Back
Full Suite + Tiers
In-Store Rewards & Redemptions
Events & Ticketing
INSIGHTS & ANALYTICS
Sales & Customer Analytics
Basic
Enhanced
Advanced
Google Analytics & Facebook Pixel
Email Conversion Analytics
Data Storage
1 Year
SUPPORT
Email Support
2-3 Business Days
48 Hours
24 Hours (Critical: 1hr)
Chat Support
Phone Support & Account Manager
1-on-1 Strategy Meetings
Slack Messaging
Join over 4,500+ liquor retailers using City Hive to power their digital business.
Yes. All three plans (Standard, Pro, and Expert) include a custom website. The mobile app is available starting with the Pro plan if you want to add it later.
If you already own a domain, your site can go live within 24–48 hours once you grant City Hive access to manage it. After launch, allow up to 24 hours for your full inventory to sync from your POS.
It's drag-and-drop. No coding required. Customize your layout, colors, and content using visual tools. For emails and pop-ups, simply drag elements where you want them. Everything is designed for store owners, not developers.
No. Most tasks like managing orders, updating store hours, and running marketing campaigns happen directly in your dashboard. The only time you'd need technical knowledge is if you choose to manually configure your domain settings instead of letting us handle it. Advanced design tools are available with Pro and Expert plans.
Yes. City Hive works with every POS system. Inventory and pricing sync automatically across all plans. Cloud-based systems connect by granting access. On-premise systems require a quick 15–30 minute setup call with our team. Two-way order sync (where online orders flow back to your POS) is available with the Expert plan.
You need a Pro or Expert plan. For the Apple App Store, you'll need to enroll in Apple's Developer Program ($99/year) and obtain a DUNS number. We handle the technical submission to both Apple and Google Play once you grant us access. The setup process includes a verification call with Apple.
Standard is $99/month (includes 1,000 contacts). Pro is $149/month (includes 5,000 contacts). Expert is $699/month (includes 10,000 contacts). All plans charge transaction fees. Your monthly invoice includes your base plan plus any add-ons, delivery fees, or SMS costs.
Basic tools like newsletter signup and abandoned cart emails are included in all plans. Advanced marketing including email campaigns, SMS, and push notifications starts with the Pro plan. SMS messages cost 1.8 cents each and are billed monthly based on usage.
Yes, with any plan. If you already own a domain through GoDaddy, Squarespace, or another registrar, grant City Hive access to manage it and we'll get you live within 24–48 hours. If you prefer to manage DNS yourself, you'll need to manually update your A records and CNAME record to point to City Hive.
Yes. Every City Hive site is built to be fast and mobile-responsive. Your site automatically adapts to phones, tablets, and desktops. You can also upload mobile-optimized images to ensure your site looks great on smaller screens.
Yes. City Hive integrates with DoorDash, Grubhub, and many more. Orders from these platforms appear directly in your City Hive dashboard alongside your website orders, so you can manage everything in one place.
You can update your design anytime. Change colors, banners, and basic branding from your dashboard. Pro and Expert plans unlock advanced design tools to create custom pages and edit your navigation menu. For major redesigns, contact your account manager about custom design services.